Digitalizing workforce
to lead digital transformation

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The Client

The customer is a leading global seller of fresh produce. With more than 100 years of farming heritage, they work with over 750 independent growers across two dozen countries delivering to 400+ customer delivery locations

At a glance

We helped one of the largest distributors of fresh produce to embark on a successful digital transformation journey and deliver exceptional customer experience. Enabling seamless cloud migration, we leveraged new technologies to build innovative business solutions and provide access to real-time information. This empowered them to operate and engage with their growers, partners and customer in new and improved ways.

What we did

  • Digital transformation

  • Speed to market

  • Real-time information

  • Supply-chain efficiency

  • Demand forecasting

Demand more than Supply

The client being one of the world’s largest distributors of fresh produce was struggling to meet the ever-growing market demand for fresh produce. Their effort to meet the marketplace demands were hobbled by their processes that included manual tracking of forecasting and harvest order between the harvest planners and growers, operating outdated on-premise server systems which resulted in the following challenges:

  • Late communication of harvest orders and late visibility of forecast changes

  • Delay in updating harvest orders from last minute requests from Supply Chain Group

  • Accessibility of external users into the Enterprise resources of the customer

  • Lack of quality and real time data

  • Repeated configuration process on each individual server

  • Prone to data loss in emergency situations

Driving business performance through digitalizing the core

We performed a detailed baseline examination and identified what was working well and what did not. We pinpointed blockages, found areas in which best practices had broken down, and triaged with priority fixes and improvements. We implemented targeted, incremental changes that generated rippling transformation from within the organization. These broadly fell into two categories, representing the foundation of the organization:

WAY OF WORKING

We implemented a mobile based application to improve collaboration between the growers and harvest planners to support near term forecast and harvest order conversion which was done through telephonic conversation earlier. This improved the efficiency in harvest order creation process as the planners could access the real-time updates and last-minute changes of forecasting orders from growers.

TECHNOLOGY

With technology advancements the client was facing challenges in managing modern applications on traditional on-premise data servers. Enquero cloud migration service, helped the client to successfully migrate all their on-premise data to the AWS cloud. The initial synchronization of existing server data and the continuous replication of any newly written server data happened in real time making the process extremely efficient. Through extensive use of various service offerings of AWS cloud for compute, storage, database, messaging and analytics, we have helped the business processes to become more agile and efficient, enabling key departments to focus on business growth.

Benefits

  • Connected community of growers & planners

  • Forecast Reminders and Submission

  • Easy visibility of harvest orders, ability to plan ahead

  • Persona and analytics driven user experience

  • Efficiency improvement in harvest order creation process

  • Minimized risk of data losses and improved data security

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Reduced
peripheral costs

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Faster time
to market

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Improved
turnaround time

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Increased
operational efficiency

Accelerating business performance

The client could quickly respond to marketplace demand with improved communication between growers and harvest planners and ensure their customers have the absolute delightful experience and reliability. And, by using the scalable cloud platform for its backup storage, compute, and searching needs, the customer is now migrating all of its services out of its traditional data centres to save time from managing physical hardware and gain more operational efficiency.

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